I have just installed the latest update of silhouette and all of a sudden one or two of my cut outs are stretching across the image, the outer edge is being stretched across the image and then it returns on it normal path. Your mouse helps you communicate with the software by moving it and clicking its buttons. Whoops. First, I am truly honored that you took interest in my dilemma. It colors the small pieces fine but when I want to fill in a box that has perforated lines in it, it wont let me do so. What can I do to fix the machine from doing this? First, can you tell me what you mean when you say, the blade is scratching the paper. Do you mean it has scratched the cutting mat? WebTo install or update the Silhouette Studio software: Close any instance of the Silhouette Studio software program currently running Go to the Silhouette Studio download page Click on the "Download" buttonOnce downloaded, proceed to run the installation program and follow the on-screen prompts to install the software program i've searched old forums and seen the issue but haven't found any posted solutions. Im told to clear the preferences by removing an AppData folder. I think he just used the other end of the ratchet turning tool. I love to hear from other craters!! It may also be used to create contoured inner lines for images. Weird behavior, also on a setting of 3 it cuts through the material (vinyl iron on transfer) and on 2 it doesnt cut through, it barely scores it. Your 300gsm cardstock is equivalent to 140 lb. i really felt like the girl on your pic above. When you want to move something the hand will show up and when I grab something, it deletes it or makes it smaller or larger(no arrow just the hand). For example, I was trying to cut the letter K for a Turvis, but instead it cut all the weird lines and starting making a VERY loud noise!!! Expand Post. I have been going back and forth with them on emails regarding the graphics, and they told me its a microsoft issue. When I need a font a little fatter, I increase the spacing between the letters then use the offset tool. Had the same issue and it was MAKING ME CRAZY! Since then, I have not set my blade above 3 (3 is the perfect setting for heavy cardstock). . I hate this machine so far. ), but I found out that if I uninstalled the Cameo, let my computer restart, and when it found new hardware, it automatically searched for and found the needed drivers. 4as to why the file wont move with your mouseis it just the .svg files or is it Silhouette files, too? Elizabeth. in cut settings, I selected NO CUT and also selected the sketch pen. I only use about once a week. If that doesnt do it, Silhouette owes you a brand new Cameo!!! I just have a quick question about my Silhouette otrait blade. Sometimes the memory needs to be cleared and then youre back on track. I calibrated then that was accepted. I have a silhouette cameo, which Ive had a few months. Hi, Shazlyn, Plus, get an extra 50% off all software to create crafts and Works perfect every time. I got my cameo as a Christmas gift and used it successfully maybe 10-15 times. Hi. As a note, however, you can use smaller pieces of paper on the 12-inch cutting mat without adjusting the rollers. I down loaded images from the silloutte store. 3. Do you have any ideas what im doing wrong. I had the same problem after updating the software so I reinstalled the driver software from the disc that came with the Cameo and this seems to have rectified the problem. Next click on the ones you dont want to keep and delete them. Your problem is a new one! I'm not a novice with this software but for some reason, I just encountered this problem.I don't remember clicking that button but it is fixed now thanks to your brilliant instructions!! I am starting to wonder if my machine is faulty. ArcGIS Pro Wait Cursor in C# - Mouse Cursor Class. Not only does the blade not work, but I am feeding 1230 contact paper in and every time, the final letter is cut all messed up. Press [Cmd]+[Shift]+G Gloria . But it may just not be clipped on tightly. Please please help! Sincerely, If this is the case, well have to check for possible mouse settings within Silhouette Studio. I stopped it but have cut marks of two butterflies on the mat. If so, you probably know that it still has lots of bugs in it. A blade setting of 10 is used for very heavy material such as canvass. Try putting on a rubber glovethis will give you a solid grip and you should be able to get the stubborn roller back to where it belongs. I am fairly new to the Cameo and I just discovered the eraser tool. I have only had my cameo for 2 months and only used it a handful of times. Ive heard of the Cameo not cutting exactly right when using the Print and Cut feature, and its always been a user error. If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. Im having the same problem with mine. Thanks for sharing the link and giving us crafters something to think about. You may want to try the latter first. Thanks. Cleaned the blade! Then, try make some large, simple cuts using your copy papersquares, circles, big flowers, stars, whatever. Here are some ideas that might solve your problem: 1) the firs trouble-shooting step is to close Silhouette Studio, turn off your computer and then turn it on again and open Silhouette Studio. It was so nice of your husband to treat you to such a lovely gift. I tried calling the help line but of course they are closed. I hope that someone can help me out. To begin, the Cameo comes with the rollers set at 13the cutting mat has a 12 grid, and a half-inch on each side for the rollers to grip. Please say yes, please say yes. If you have trouble, let me know and I will help you through it!! Received the Cameo 3 for Christmas. Thank you. Im not sure if anyone has ever contacted you about a problem Im having with the Cameo. I have been using Krita 4.3 for roughly about 1.5 months now and am repeatedly experiencing this pan tool (hand icon) bug. Gloria. Good luck, Jenny, I have been having this problem as well and my cameo has become useless! Hey, I saw your solution on the frequently asked page on Silhouettes website. I have a new card 16 g that has been formatted before I started to use it. Any help is much appreciated! how can i proceed if this isnt even an option? Thanks. same exact problem, I am having the same identical problem.. only getting blue screen. That indicates you can click in that area and drag the panel to a new location. As it cut, the longer thumb tab hit against the rollers, preventing contact between the blade & the vinyl. The older version works perfect. I actually lost sleep last night because my software wasnt working properly and this fixed it!!! Lets look for the simples solutions, first: I changed it out 10 days prior because I had cut so much on it and felt that it should be replaced after a busy 4 weeks and I didnt want things to start tearing. Silhouette.exe stopped working. It could be in the middle of the word, at the endyou just never know. is when I am cutting rhinestone patterns. Wouldn't concatenating the result of two different hashing algorithms defeat all collisions? I say, if it aint broke, dont fix it!!. Arg!) the number of sides on a regular polygon. Thanks, Hi, Cindy, Ive tried the ratchet cap, the hole in the machine, and even turning it myself! We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. holliem26@gmail.com. I have found that the Stamping Up Whisper White and Very Vanilla work really well. I got my new blade (3rd one) today from Silhouette. Good luck!! Oh my goodness! Wow! I am going to try rubber gloves or the waffle weave shelf liners. . Did this and its still showing the crazy graphics. You need to go in and manually change the blade settings from the defaulted ratchet blade to the Automatic Blade. Unzip this file to your desktop I hope this helps. Have you ever made anything longer than the 1212 I would LOVE to see a tutorial. If you're still not having any luck, feel free to email me with your question. Press J to jump to the feed. Restart your system and check again. ** If the issue STILL OCCURS when the Identity Shield is Off, please reply to this message to let us know and we will continue to troubleshoot. The word was jagged, it then showed up at the bottom left of the program, I go to try to delete it from the left and then my box to deleted showed up 3dish. I bought a little kit at Walmart for $10. It says Silhouette.exe stopped working whenever I try and trace an image? Thank you thank you thank you. In this case, you would just use the settings in the software to choose the paper size. How can the mass of an unstable composite particle become complex? https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, send the send2cutter.exe please Customer service is sending me a new power cord. Thats good!! Has this happened to anyone? Give these a try and if you still have questions, do come back. Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". 6. This will be my 4th blade. are in Pan zoom mode. I just bought a Silhouette Cameo and Im really excited to start using it, but Im having a strange problem: Neither my text nor my images will show up on the virtual mat. Let me know how it goes!! I just bought the Cameo a week ago and Im starting to get frustrated with it! If you hold down control and click a design, it will copy it right on top of what you already have. What am I doing wrong and why would it skip spots. This allows the memory to clear and you should be back in business!! Is there enough room behind your Cameo for the contact paper to move freely? I dont want to sound pessimistic, but I think you have a defective machine and a new cord isnt going to fix it. Ladies I need your help! Help! Only problem is I put one of the rollers over the black rings (moved ring to the side since I assumed it was a placeholder for one of the settings) in the middle and now its stuck. I have some major cuts in my mat, too, but they are at the top and dont affect my cutting jobs. HELP HELP HELP. Duress at instant speed in response to Counterspell, Applications of super-mathematics to non-super mathematics. Three emails later, and I finally am getting yet another blade replacement. My cameo 2 is not wanting to unload it makes an awful scary noise and I have to pull my matt out.HELP BEFORE I TRASH IT. Sil help is of no help and has no answers. google_ad_client = "ca-pub-4889492237690004"; Theyre nice fat letters that should work well for your purposes. WebNew Silhouette stuck in processing Hi there! If you are keeping the blade clean, then I am at a loss. Im not clear on what you mean by removing the writing from the templates. Can you please clarifyperhaps, send me a photo by e-mail. sorry for posting my answer as a new comment (see above) instead of hitting the reply-button. I got my silhouette for Christmas 2012. Heres where things got interesting. I found this forum because my Cameo cuts great on the left side but sometimes only scores things I have placed on the right half of the page. nothing on screen exceptit blue. Click the gear next to "Identity Protection" and then click on the "Application Protection" tab. Everybody likes to be the most shocking star. Go to Apple System Preferences/Accessibility/Display and uncheck Shake Mouse Pointer to Locate. I hope this helps. through the plastic mat. I didnt have any problems installing the software and I didnt get any errors. Oh my goodness, I need HELP! THANK YOU I Thought I was gonna,lose my mind. I hope this helps. When I box a word and hit weld the small circles with the letters a, d, and h disappear. I thought I had everything set rightand when I came to the send to silhouette stageit keeps saying Registration failed. I promise you really will fall in love with your Cameo and will be turning out all sorts of wonderful projects!! Time to go back to cricut and try the new one. The German software version told me to use a blade setting of 1 for copy paper (and a 10 for both speed and thickness which now seems ridiculous to me), and all it did was scratching around and tearing everything apart. I hope your answer will help others too. I just bought the Cameo 3. 1) Are you using the Print and Cut feature? I just got my machine and while I dont have the uneven cutting from the left to right, I do have the same issue with the settings. If the problem is happening in other applications, then we know its a computer problem and we can take it from there. (totally could be) Any help or suggestions would be greatly appreciated!! Ive emailed Silhouette, there suggestions either dont work or some replies dont even pertain to my problem. And if i proceed with the same project to cut other colors of the box (folding part) it starts to cut even lower and cutting mat is falling out from the back of the machine I was truly amazed at the intricacy of the cuts. I have had the same problem. 3. It tears the vinyl and wont cut worth anything. I was wondering if maybe there was a calibration issue? Im not totally clear on what happened with your black ringsare they still on the bar? The left edge of your mat should be even with the short line. My last attempt is to buy a couple more blades and pray it cuts well. Did you ever try to move a design around Silhouette Studio and it is jumpy? After using mouse button to pan/zoom, cursor is stuck as the "pan" hand. Highlight the items then right click and select ungroup. No matter what mode you are in, clicking your ESC (Escape) key on the upper left of your computer keyboard will take you back to Selection mode with the familiar white arrow cursor. Question for some reason my machine isnt detecting medium color green paper? Ok, so Ive had my cameo for a little bit now and I do love it, however, there have been several, Im going to throw it out the window moments! Powering off the cutter, restarting the computer and turning the cutter back on fixed the issue we were having. My setting is speed 5 thickness 9 and on blade setting 2 on silhouette vinyl! Thanks, everyone, and good luck, Cathy. I just purchased a Silhouette Cameo a couple of days ago.What a wonderful machine this is. Cricut needs to be more specific regarding the thickness of materials it can handle and of the depths associated with different blade settings. Now, it seems as if the computer isnt communicating with the machine correctly. Youll see a flashing blue cursor and a control point (more on that below). Its just blank. I just purchased a Windows 10 laptop. Web With President's Day just around the corn er, save on select Silhouette machines, machine bundles, and materials. If you have tried all the obvious solutions and its still not turning, then your best bet would be to talk to the Silhouette America support folks. Once Silhouette Studio has loaded, you will notice a blank 12 x 12 page on your screen. I have been cutting with my cameo for about a month now and it was registering fine then all of a sudden yesterday all hell broke lose. I dont see anything in Silhouette that allows me to crop an image. When my cut is complete the cameo used to stop and I pressed the key to unload. I contacted technical support and they are going to replace the machine, too late unfortunately for our church fete. What's wrong with my argument? But, thankfully, there are solutions to every problem! Hello, to the lady who, just wants to fall IN LOVE with her Cameo!. thanks. Help. Its such a huge waste of vinyl, which none of us can afford to waste. Cant get the firmware to update. I can see that because I did not print on the vinyl in my inkjet printer so of course the marks will not show up on the vinyl. Just select your phrase and then click on the little scissors in the tool bar at the top. Hi, Heather, The only joy I have had has been with printed very thin card. If I understand correctly, you want to move the right roller to the left. However when I send to silhouette it says its working but does nothing and quickly says cutting complete. YOU THANK YOOOOOOOOOOOOU! Im not sure what else I can do to prevent this..any ideas??? Thank you in anticipation of a reply. Users of other cutting machines are welcome, too. If none of these solutions work for you, then you should contact the support team at Silhouette America. I tried re positioning the image in the software. Did the new cord help you?? Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. I cannot in good conscience recommend this machine to anyone. Firstly it seems to be double cutting in Silhouette Connect. Not sure what is causing it or how to fix it. Ive created the label (easy enough), grouped the text and the frame style together, selected cut edge (tried 3.0 and didnt care for it so went back to what I know! If none of the above fix your problem, then you should make a call to the Silhouette Support team. I dont know if i should buy a new blade or contact paper. The status bar (blue and white) just continues to flow. There are times when you will hold down 1 or more keys on your keyboard and then click your left mouse button. More discussion to ensue as I have not gotten that part to work. Is mine a new version not requiring it anymore? I only got my Silhouette Cameo a week ago. I sent silhouette an email, where they told me I was an isolated case. Lets see if we can get to the bottom of your problem. Windows XP SP 3 x32. Then, turn your computer back on and open Silhouette Studioeverything should be back to normal. Okay, so lets start with your blade problem If your trackpad does not have buttons or a bar at the bottom, click the lower part of the trackpad. Im usually the total trial-and-error-type when it comes to dealing with tech problems, but not having any experience with machines like these I just didnt want to risk ruining the gorgeous little diva on our first date , So, Ill keep trying and testing actually bought the Cameo for pop-up-projects and paper theaters, so I can concentrate more on the designing part than on the cutting efforts. The only solution is to buy a new blade. They will, hopefully, be able to solve your problem over the phone. I followed the instructions step by step to set up. While we appreciate every single one of them it's nearly impossible to respond back to all of them, all the time. Please help!!! Since the new update, Im having the same problem. Nothing is working-please help! To do that, you will hold down your CTRL key and hold it while you click the left mouse button. This happened to me & it means your window is not open all the way. Its almost like the blade is picking up to move, but not being set back down in time to cutif thats even a thing! my blade wont turn on in the holder and is now set on 0. Share your knowledge, ask questions, and explore popular AutoCAD Architecture topics. Dont be frightened by the double-cut feature, I often use it and it does not cut the mat. Please help!!!!!!!!!!!!!!! Okay, Im praying with you!! And, as they say, if it aint broke, dont fix it!! "Have you tried changing the visual style back to 2D Wireframe? Does anyone have a solution for this? (Long enough to remember I have encountered this before, but not so recent that I recall how to fix it. HOWEVER, what I would like to know is if I replace v3 with Legacy, (which could be the problem), do I lose my collection of designs in the Library or is there some way I can save them? Are other applications showing your similar errors? Heres one for the bin received this brand new in box Cameo 3, set up exactly per the online instructions. I then reopened my document and the hand icon was still there as my permanent cursor! We all having the same problem with the blue screen and if you have the file to reprogram our system, we sure would appreciate you helping us out where we can get our cameos back running. google_ad_width = 250; I have a number of problems with my cameo It is in the grove so tight that it wont come out to slide it over. I am sure it is something simple I am not doing, but, please help me!!!! These should always be your first trouble-shooting steps. 3) the reasons the blade is cutting when you running it manually across a sheet of paper, but doesnt cut when its in the Cameo, are a) because the pressure you are applying is greater than that being applied by the Cameo, and b) because the angle of the blade is very likely not the same in your hand as it is when its in the Cameo. RAM can become defective and when you try to open/run applications, you get error messages. Here are some troubleshooting tips: 3is your computer running slow in other applications, such as Word? Now comes the important partclick on TRACE OUTER EDGEand thats it!! it is now stuck in the groove where the rubber band goes. Im having the same problem. Give this a try and then let me know how it works out. The program will start and run normally after that. We get several hundred comments a day. Im wondering if Im hit a button by mistake? They finally replaced the faulty blade after numerous calls and emails. now when I cut it will only cut on the right side! Even though I registered it on the desktop, can I download it again a a new laptop? Watch this video, https://www.youtube.com/watch?v=jkyyHVg3kng. I am a first time cameo user. It would be so kind if you could find some litlle time for getting back to me. I found a link on Silhouettes website and its SO EASY and works fine. Does anyone have a solution to this problem? Can anybody help? Any other suggestions wasnt sure if you knew if anyone else has had this problem. Hi, Nancy, How to change the mouse cursor of an ArcMap add-in tool using Arcobjects? Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. If you CAN do that, then we know that the problem is isolated within Silhouette Studio. As for designer cardstock, the kind that you would use for scrapbooking, I generally buy K&Company and have great success with it. 2 When it cuts it will do long straight lines but when it has to turn corners particularly on angles less then 90 degrees it catches and pulls the card into a lump so that I cannot use for any fine design. If it cuts cleanly on cardstock, then go back and try again on the vinyl. 2. Good luck, Just remember to move it back to its original position when you go back to using your cutting mat. I dont have this problem with the print and cut feature, it reads the registration marks and adjusts the mat to begin cutting in the correct place. Suggestions please xxxxxx. Ask the community or share your knowledge. Do you know of any issues with this, and any way to fix it? Trying to make my first cut on my new Cameo 4 and Silhouette Studio Sends my image, but then stays stuck on processing. Customer support is poorly named. The CS rep asked what I had been cutting, I told him. Unplug the power from the CAMEO 3. Well, blade #4 came today, and I get the same results. what a waist of hours of non-attended cutting. If I adjust the bar to make the rollers wider, it isnt going to roll on top of the mat. mine just did the same. Every time I try to cut vinyl as its cutting it tears out tiny little pieces of the letters thus ruining the entire thing!!! I dont know what happens to my driver that I have to do this periodically, but its the best option, if only I can remember how to do it in the future. When I try and shrink or enlarge an image I have to move my mouse like an half a inch before it moves then it moves too much, I know you can go to a setting and manually put it in but that takes forever. Please help Ive searched the internet for help but it seems that no one else has had this problem. I have done all the steps correctly as you explained above but when I get to this part the screen is blank: I am having the same problem. Good luck with your paper crafting projects!! This is probably really simple, but I cant figure it out. Have a nice day Gloria! Can't find what you're looking for? 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly Just wanted to offer my apologies for some of my late replies. Any solution? (See the attached screen grab). Ive scrolled through all the comments but didnt spot this problem: OMG! I used to until I was having the same problem, so I found it by trial and error. They sent me three new blades before I finally got one that wasnt defective. Went to power it on this morning and it wont turn on. Reply to this Discussion! This happens very often to many beginners of SE, I have trained in the past. Thanks, Did you open the the file folder for cameo software? If you spin it away from you, you move up. I just experienced this same problem, Ive only had my Cameo for 6 months and Absolutely love it but now it wont start up and No one answers the customer support line. Anyone have a solution? I typically use Stampin Up Whisper White card stock and have great results. I downloaded an update. NOTE: I dont recommend using this tool as it can freeze the software. Then, turn them both back on. If you continue to use this site we will assume that you are happy with it. All I know is that if I double click on an image in my library, itll show up on a page. Stuck on Pan tool (hand symbol)?! Once you have the white roller set where you want it, be sure to push the blue handle back upthis locks the bar in place so that your cutting mat (or vinyl) wont slip around. Help. Any ideas on what I should do would be great Good luck and let me know if you have any more questions or problems. can someone help me. I cut a little freezer paper, some scrapbook paper, and that was it. It doesnt make the yellow outline around the image I want to cut out. Gloria. Think of the next few lessons like Drivers Ed: youve done some of the classroom work and now youre ready to get in the car and figure out how to adjust the mirrors, put it in gear, etc. I dont no what to do pleas help me . Gloria In fact, they should feel bad for treating you disrespectfully. I am so aggravated. Did youever get it fixed? Windows 7 x64 (Lenovo) Please help me, I have already tried this: https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked When you see the symbol >, that tells you that there are several steps to the command. Ive bought a new blade, uninstalled V3 and am now using Legacy version. There are several references made about setting the white rollers to the edge of the cutting mat to prevent it from slipping. Everything looks fine on screen, and the top of the file everything cuts correctly, but the further the rollers advance, the more offset my cuts are at the bottom of the page. I hope you will come again soon!! was there a fix for this? To do this, hover over the line separating the areas until the cursor becomes the expansion arrows. Is email scraping still a thing for spammers. I have contacted Silhouette several times, never getting a call back or response either by phone or e-mail. Im always here and always interested!! Let me know how it works out. Why doesnt the bar release on the left side like it does on the right? Globug Ideas I have been able to use my Cameo a total of one time with it working correctly. alt + RMB for zoom to rectangle (rmb hold down) alt + RMB (one single short click) for zoom to fit. Stuck on Pan tool (hand symbol)?! One last thing. I wonder if someone could help me please im trying to make some xmas tags and the work I have up on screen will not move I click on it an nothing I cant do any work on screen any ideas please I babied that machine. Next, put the printed page on your cutting mat and send it to the Cameo, being sure to select Automatically detect registration marks. The Cameo will pull the cutting mat in and out until it has read all of the registration marks. I tried calling customer service but was untimately told no one was available, to leave a message and someone would get back to me in 48 hours! I havent heard of any others having this problem. My machine started doing the same thing. Gloria. Yes, I continue to have the same problems so I will uninstall an re-install the legacy version. Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. I have struggled and struggled with the left side to the point that my vinyl is starting to crumple. When I cut it, it either cuts nice and smooth, but leaves out the inner letter like on O and e, Or it cuts the inner letters out, but the outside is rigid and doesnt look as nice. ie.The left side of the P didnt cut all the way though, or the middle of the O didnt cut all the way. Come one back anytime, if you have questions about your Cameo or if you just need to vent!!! Previously I could adjust the size using the mouse by the tiniest fraction of an inch but now I am restricted to 1/4 inch.