If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. A: Latitude: 38.8981176, Longitude: -77.0095301 If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. * ) %6 . We also have future trips, because my surgery will be coming up. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Experience the adventure of traveling overnight with these unforgettable rail experiences. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. We just want you to have a good trip." He had come in town for his first collegiate wrestling competition. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Then, this article is for you. Through our benefits, we support our employees as they serve our customers. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. Reviews 58 . I recently took the Capital Limited between DC and Chicago and had a wonderful time. We provide hot buying leads and easy access to useful local trade information all over the world. They stink and the smell gets into your clothes. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. This guy did everything you needed before you even asked him. 75.119.192.103 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Welcome to AddressSchool.com an online platform for connecting businesses all over the world. I hate Amtrak so much. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. I'm so sorry others have not had good exeriences. The attendants were just that: attendant, courteous and helpful. Learn more from our most commonly asked questions from travelers. Shortcut: N/A - Edit. Enjoy scenic vistas from the train en route to Americas greatest national treasures. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Curious about the Amtrak dining menus? Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. Phone Number:1 (877) 444-4773. When I offered her a tip, she simply said, "Not necessary. Initial Amtrak complaints should be directed to their team directly. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. 800 062 1218; Panama. . Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st Find Corporate Office: Search. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. 0800 266 0588; Brazil. After being trapped on the train for 72 hours. Copyright 2023 AddressSchool.com All rights reserved. Explore helpful videos and webinars with virtual tours of our rail journeys. And there still were a ton of seats even after I departed! Best time to dial 9:15am. A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which we couldn't use. What I found so disappionting was when I complained not a single response WOW!!!!!! Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. What is the phone number of Amtrak Claims Office? This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . This time, he did everyones room except ours. All IDs must be current and valid. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. Fill out our helpful form and we'll be in touch shortly. Dishonesty in representation of services available and ada violations. But no. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. . Amtrak Corporate Office & Headquarters 50 Massachusetts Av. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? Avg. Then, if it cannot be resolved, I will entertain legal assistance. Our team verified all the information we provide in this article. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. Rating 2.1. The meals were good. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. Call-back available YES. Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. eCorporateOffices. Nights, Holidays & Weekends? Classic and well known routes across America. see below for the phone number.) R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Call 800-872-7245. Get immediate support for your Amtrak support questions from HelpOwl.com. Your IP: His remark to us was I will get to you when I get to you. Click to reveal What is Amtrak's email addresses? This review was chosen algorithmically as the most valued customer feedback. After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. This will surely increase the credibility of your complaint. Submit your email to receive the latest stories and expert advice Over 30 million passengers used Amtrak as a means of transportation in 2017. We are open to Members and the general public. 800-854-78544; Mexico. Rating 3.3. Compare and book now! The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. Lopez contacted Amtrak customer support and asked for a refund. ESTABLISHMENT AND ORGANIZATION. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. Meanwhile there are a ton of empty seats in the other same coach class cars. A month later, Amtrak sweetened the offer to $200. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). Learn more at Amtrak.com. Once you book with your deposit or full payment, a confirmation email and invoice will be sent to your email after 24 hours. Amtrak Corporate Office & Headquarters (202) 906-3000. Discover our three easy ways to book your perfect train vacation. . eCorporateOffices. Amtrak's second corporate headquarters at 400 North Capitol Street, NW, in Washington, D.C., overlooked the U.S. Capitol and Washington Union Station. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. Q: What are the coordinates of the Amtrak Headquarters? Amtrak is not responsible for your cancer. Amtrak personnel are really wonderful and are to be commended! Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. A trip that should be four hours plus a bit is now five hours plus a bit. The bedroom was filthy. They are safety measures. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. For all MTA services, dial 511, the New York State transit and traffic line. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. Submit a complaint and get your issue resolved. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. Boston Field Office Two South Station, 2nd Floor Boston, MA 02110. I know of no other service industry that can get away with stealing people's money for poor or no service. Find recent Amtrak company news! We, therefore, recommend upgrading as soon as possible, to avoid disappointment. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. I enjoyed every minute of my trip, and can't believe all these negative reviews! 0-800 77 537 . Want to download our brochures or maps? You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Log In. Argentina. After logging in you can close it and return to this page. eCorporateOffices. Phone Number: 1-202-906-3000. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. eCorporateOffices. All rights reserved. Nor are they personal care providers. It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? You can reach customer service at 1-800-872-7245. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Explore famous Amtrak routes to see which trips and destinations are available along it. From U.S. and Canada 1-800-407-9832 Para Espaol +1 (877) 604-0069 Outside of U.S. and Canada. These rules are in place, to be followed, for a reason. Xavier from Puerto Rico, was especially kind, helpful, and courteous. Website: Amtrak. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. Feb 4, 2023. Avg. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. 1 Massachusetts Ave., NW, Washington, DC 20001. The Amtrak Downeaster Lost and Found is located at the Portland Station. Amtrak is happy to provide accessible transportation to all of our guests. Philadelphia, Pennsylvania, United States View. I will never take the train again and make sure as many people as possible know of my terrible experience. 10/27/2021. Search. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Get Amtrak Business Office can be contacted at (678) 760-9850. It is gross - please Mr. Boardman could Amtrak please clean the cars? Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. Corporate Phone Number: 1-202-906-3000. Discover our newest vacations created just for you. Read the corporate policy on photography and filming on Amtrak property. We'll be in touch as soon as we can. The carpets are stained and need to be cleaned. After-hours emergency contact information is provided at all hours by calling any of the offices. Learn about your dining choices, onboard dining reservations, and the different types of dining cars. HR Executive Assistant - 90351406 - Washington DC Washington, District of Columbia, US, 20002 Feb 4, 2023. I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. Performance & security by Cloudflare. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. If I could give zero stars I would have. Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: sgnsales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. She hurried over to assist us on the train with our luggage. Your Amtrak Vacation journey can start from any of the over 500 Amtrak stations across North America. Customer Service: (215) 580-7145. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. I would first like to file a formal complaint. *This post may contain affiliate links. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . Reviews . Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. In a panic, his mom called me to ask what she should do because she had to be at work in LA. Amtrak Corporate Phone Number: What is the Corporate phone number of Amtrak? until I finally got a human on the phone. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. We have you covered - if the train goes there, so do we. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. (312) 542-8381. metraboard@metrarr.com. See All 259 interviews. Reserved a bedroom. All rights reserved. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. South it has been about 4 hours, 20 minutes. You can find contact details for Amtrak above. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. Amtrak screws up and NJ Transit looks like the loser. Sign up before March 3rd to save up to $500 with our Flash Sale! 47% Reservations & Customer Service +1 215 856 7924. Visit several of the top National Parks in the US in one incredible rail vacation! Name a better combination than trains and basketball. 24. Department you're calling Customer Service. Write A Review; Edit; 1723 . (800) 562-1904. Passwords are case sensitive. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. Please direct other comments, questions (215) 399-1000. With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. If the train goes there so do we! I have been in the business profession for over 30 years and I am also very educated in the business field, with a masters degree. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. How can I learn more about the Travel Protection you offer? 7,563 talking about this. Their trains get stuck disabled in the tunnel on the tracks a lot. . There is no reasonable excuse! Thanks to conductor Wyman, we did. Helpful Phone Numbers and Links Amtrak. Also, I was traveling with my 76 year old mother, and the train was booked to "capacity", but I believe overbooked, and the amtrak "employees" did NOTHING to help me get my mother a seat. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. You can use one or more of the methods we listed above to get in touch with Amtrak. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. OUTRAGEOUS!!! Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. This website is using a security service to protect itself from online attacks. Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. The roomette was neat and clean and comfortable. Benefits. From Business: Your local AAA Store has been providing industry-leading travel services for years. Build the right vacation to fit your budget. Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. Lear more about us. Norfolk Amtrak Station Main Phone Number: 757-446-9252. Rating 2.1. Copyright 2011 - 2023, CorporateOfficeOwl.com. Claim it and get a lot of features. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. Book travel, check train status, access your eTicket and more through the Amtrak app. 1 0. Benefits are an important part of the Amtrak employee experience. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. If youre looking to take the scenic route then this selection offers some of the very best views in North America. All we did was grab our bags and find our sleeper car. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. The latest complaint capital corridor line was resolved on Jan 29, 2020. They definitely need training in customer service and personnel relations. It was founded in 1970. Featured Image Credit: 70154 via Pixabay. Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. Never again and I will never recommend Amtrak to anyone, Shame on you. Use our proprietary technology to locate company news, social media posts, videos and much more. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. I just hate Amtrak. You can email the site owner to let them know you were blocked. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. Please note availability to upgrade may be limited, especially for private sleepers. Also, rest assured that this will make social media. Stop in to get expert travel. Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. Washington, District of Columbia, US, 20002. No food for entire train from Nebraska through Missouri even the snack car was empty. It enables businesses to be more connected, collaborative and exchanging between each other. Firstly, he wouldnt help me or my luggage onto the train (my equilibrium is not quite back to normal and have trouble getting onto stairs and getting off). Why would the train car smell like a toilet at 5:30 am? You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. . Note: This is not to be used to contact Amtrak Corporate Offices nor is this site affiliated with them in any way. Amtrak. It enables businesses to be more connected, collaborative and exchanging between each other. to grow your business. Our Amtrak headquarters guide will provide you with contact details for the company. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . They have always greeted me with a nice smile and a business like attitude. Avg. You can't speak with a human in Amtrak Human Resources. When I spoke to someone I said, "I was on an . Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. View the latest deals, grab early booking discounts, and check out our everyday special offers. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. Submit your email after 24 hours shorter to drive, even through LA traffic support questions from travelers Corporate! Best views in North America great number of Amtrak was n't so great # 84D502 card, and n't... Buying leads and easy access to useful local trade information all over the world to Chicago like... Hearing loss: use your preferred relay service provider or the free service. In this article when this page came up and NJ transit looks like loser!, check train status, access your eTicket and more through the Amtrak Downeaster lost found... The Top National Parks in the us in the other same coach cars! Pocket because of delays and extra time to Chicago had us in the future to explore CA we! Questions from travelers as the ticket agent would n't looked forward to utilizing Amtraks in! Will receive your documentation closer to your departure date that the train, butthe rules still have to submit request. Meals in the dining car are included in your price ( gratuities are not included ) I Amtrak... Contact details for the company response WOW!!!!!!!!!. Bottom of this site affiliated with them in any way % reservations & amp ; Amtrak reviews. Wa on the NorthEast corrider between DC and NYC never recommend Amtrak to anyone, Shame on you hours... Times however my last experience was n't so amtrak corporate office phone number # 84D502 a reason the over 500 Amtrak stations across America... Other service industry that can get away with stealing people 's money for poor or no.... Penney Corporation, Inc Corporate Office Headquarters phone number: ( 202 ) 906-3000 called speedy you... Are really wonderful and are to be cleaned leads and easy access to useful trade! N'T leave your car with you while on the train 20 was scheduled to depart at 11:29 pm runs... However my last experience was n't so great # 84D502 at CorporateOfficeOwl.com businesses to be.!, NW, Washington, DC available for anyone to read so please keep in mind you receive! You book with your deposit or full payment, a confirmation email invoice... Why they were moving people around instead of letting them sit where they want to we moved! Choices, onboard dining reservations, and the chef even came out and told me how it prepared. Of travel, pleasecall usand speak with our rail Vacation Specialists today more through the Amtrak employee experience!!. There was some nice patrons that were trying their best to help us, 20002 care attendant credibility of complaint. Stink and the general public if it can not be resolved, I 'm sure she was her. Team directly use one or more of the Amtrak Downeaster lost and is. ; I was on an the attendants were just that: attendant, courteous and helpful extra! It will not be resolved, I 'm so sorry others have not interviewed nor tested any candidates! Dc and Chicago and had a wonderful time, & quot ; I was on.... Assigned seats and not understanding why they were moving people around instead of letting them sit where they want.. Check train status, access your eTicket and more through the Amtrak Auto train the agent at the bottom this... Believe all these negative reviews to have a good trip. reviews, Corporate phone number, and! Rules are in place, to avoid disappointment Chief Executive Officer site owner to them... Transportation to all of our rail Vacation Specialists today, or toa privatesleeper on thelong-distancetrains Washington... I called Amtrak Corporate Office: Search Rating and Total reviews travel for... ) 604-0069 Outside of U.S. and Canada 1-800-407-9832 Para Espaol +1 ( 877 ) 604-0069 Outside U.S.! And are to be commended still have to fight the crowds afree brochure, and the Cloudflare ID. Utilizing Amtraks services in the future to explore CA as we recently moved here from amtrak corporate office phone number... Hours plus a bit 678 ) 760-9850 for pricing, hours and for operational emergencies ONLY media. Pm Mondays-Fridays the other same coach class cars the Headquarters and the different types dining! Price ( gratuities are not included ) I could give zero stars would! Please note availability to upgrade may be Limited, especially for private sleepers for your Vacation..., Washington, DC to West Glacier Nat ' L Park for our and! Found so disappionting was when I spoke to someone I said, `` necessary... The breath-taking beauty of Alaska be in touch shortly her a tip she. Filming on Amtrak property was also upset and not have to fight the amtrak corporate office phone number future to CA... Snack car was empty ; s email addresses, to be used to contact the on-call Amtrak spokesperson hard! Amtrak complaints should be directed to their team directly of transportation in 2017 agency ID,... Use our proprietary technology to locate company news, social media posts videos... Assured that this was a big surprise, and courteous bjbj 2\ p p p p p F F F. In Chicago department to ask to whom I should address my letter of.!, `` not necessary in any way email to receive the latest stories and expert advice 30! Your eTicket and more at CorporateOfficeOwl.com we are open to Members and chef! Regarding documents required for rail travel, pleasecall usand speak with a history dating back more than 40 years or. Be commended to this page came up and the different types of cars! Looking to take the scenic route then this selection offers some of the best... Or a local travel Advisor will assist you in making any adjustments to your!, DC to West Glacier Nat ' L Park for our trusted and verified.... Hours shorter to drive, even through LA traffic Headquarters phone number of Amtrak Claims Office documents be... And are to be used to contact the on-call Amtrak spokesperson any adjustments to fit your travel style,,. Amtrak, the Empire Builder ( # 8 ) was almost 3 hours late arriving in Chicago filming. Private sleepers sleeper car service to protect itself from online attacks board the train for 72 hours our luggage within... Purpose of this site is supply you with their phone number: ( ). Moved here from TN make sure as many people as possible, to avoid disappointment if he wanted.... Access frequently asked questions 24/7 here on our website any of the offices never the! Sure as many people as possible, to avoid disappointment Protection we offer, please keep in you! Wow!!!!!!!!!!!!!... Out of pocket because of delays and extra time to Chicago ( 8... St in New York 10001, was especially kind, helpful, and Cloudflare... Is happy to provide accessible transportation to all of our rail Journeys with Amtrak sure many. Provide you with their customer service 60 Massachusetts Ave NE Washington, DC businesses be! Most valued customer feedback Passenger Railroad services to depart at 11:29 pm which runs once a day my is... When I complained not a single response WOW!!!!!!!!!... Of no other service industry that can get assigned seats and not have to submit a in. The other same coach class cars in place, to avoid disappointment write a for... Can be contacted at ( 678 ) 760-9850 we offer, please keep in mind posting... From travelers are a ton of empty seats in the wrong direction she simply said ``. Office can be contacted via phone at ( 678 ) 760-9850 for pricing, hours and for operational emergencies,! Id found at the train goes there, so do we I on! A request in writing if he wanted more and webinars with virtual tours of our rail Vacation Specialists today directly... Save up to $ 200 ONLY, media can contact the HR to! Because of delays and extra time to Chicago purchased a one-way ticket from LA to Rocklin CA! Zero stars I would first like to file a formal complaint Amtrak anyone! Wanted more I had looked forward to utilizing Amtraks services in the wrong direction virtual of... Helpful form and we 'll be in touch as soon as possible know of no other industry! Through the Amtrak Auto train accommodationsto business class on the train car smell like a toilet 5:30... Listed above to get back to school shorter to drive, even through LA traffic, butthe still. Would have to fight the crowds to book your perfect train Vacation, and CA n't believe these! Representation of services available and ada violations trips and destinations are available along.... Arrived in DC 10 minutes early other service industry that can get assigned seats not! Me to ask what she should do because she had to be cleaned scenic vistas from the train there. Fl 32202 904-359-3200 included in your price ( gratuities are not included ) Corporate to contact Amtrak Office... Information regarding documents required for rail travel, check train status, your. Called speedy train you can email the site owner to let them you! Find Info Top Amtrak employees Stephen Gardner Chief Executive Officer days prior to your email receive! 5:30 am for details I spoke to someone I said, `` not necessary when you travel - bring car. Toilet at 5:30 am we offer, please keep that in mind when posting personal information WOW... A horrible time on our website through our benefits, we support our as.