StockX will connect shoes with another vendor if they fail to pass the authentication process. The most expensive Nike skateboarding sneakers on the market, the Paris Dunks featuring the workings of French painter Bernard Buffet, retail for up to $65,000. You cant use the shoebox as the shipping box, even if you put it in an envelope. Increase or decrease the bidding amount or the expiration date. Copyright2023 - James McAllister Online. Of course, Nike might not actually care about the counterfeiting of a few shoes unto itself as much as this lawsuit might imply. On StockX, vendors can check to see whether their items have sold, ensuring they dont end up with stock that no one wants to purchase. Another recurrent mistake is putting any kind of personal items inside the shipping box. In either case, StockX advertises an easy-to-use platform with built-in guarantees. But none of this is all that cut and dry, and StockX could win in court, depending how evidence and arguments are presented. StockX will redirect you to a window where they tell you what comes next. StockX operates 50 checkpoints in New York City and Los Angeles that verify the authenticity of products as well as ensuring they comply with the deadstock condition standard. Shoes that are listed for sale on StockX are checked by qualified staff to guarantee their authenticity and quality. If you want to connect with James, follow him on your favorite social networks! The company reportedly suspends accounts and bans people from the platform if the goods are not real. I'm glad StockX works with their sellers when they can see that they have a great reputation. If you have any doubts about the authenticity of these tags, you will be able to scan the tag with your smartphone. Every time you receive a package from StockX, a thank-you card is included. If you are a seller, you will need to pay shipping costs as well unless you are in the United States. When I found out that they happen to be doing it from downtown Detroit, it made even more sense to get involved., DO YOU LOVE SHOES? Create an account to follow your favorite communities and start taking part in conversations. only thing i could think of about how it could've failed is because i took it out of the original package but it's never been worn so idk. StockX is the best place to shop for streetwear, sneakers and collectibles. If [investigations] did in fact find they were counterfeit, it is going to be bad for PR. Just recently, the Swoosh stated that they purchased and received four pairs of knockoff Nike shoes from the online retailer StockX. If StockX doesnt approve for whatever reason, you will be subject to a fee of 15% of the items price, and a minimum of $15. Most of the fake cards, however, are black. He has written about design, technology, and culture for almost 15 years, Fast Company & Inc 2023 Mansueto Ventures, LLC. If you realize that youve made a mistake and need to go back to fix it, its not a problem. A reseller can either post goods with a fixed price or set it up for bidding. Finally, look for noticeable scratches on leather or rubber. Your email address will not be published. If you decide you no longer desire an item, you can always resale it to them. Because StockX will only ever offer genuine footwear. Its possible, that StockX may accept shoes that have been worn once or twice, but its not a good idea. Extras, like shoelaces, might also be included in the package. Notifications and settings, Ask and Bid management. Subscribe It will be easier to tell a fake tag from one that is real if you have a StockX tag. ), Waiting For Seller To Ship On Stockx (What It Means! Little, completely unavoidable discolorations fall within the category of tolerable faults. This might sound like a clich, but in many ways, its true. 2 [deleted] 3 yr. ago [removed] longdaddynate 1 yr. ago I just had a pair of Jordan 1s fault and I have the receipt from SNKRS when I won the drawing. Others have even theorized that StockX may reject certain items on purpose for the sole reason of collecting fees. (Everything To Know! Grinvald says that if she were StockXs internal counsel, she would advise they settle with Nike, and she believes thats the most likely way this story ends, especially given Nikes almost infinite legal resources, and its own reputation for aggressive legal pursuits to protect its intellectual property. You will be redirected to the checkout page where you will need to place your order again. English (US).css-1q2a7ix{width:1em;height:1em;display:inline-block;line-height:1em;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;color:currentColor;vertical-align:middle;margin-left:var(--chakra-space-1);}. This link will generate a self service portal to help you complete the purchase. My entire library of courses, templates, cheat sheets and swipe files. This allows customer to feel confident that they are only purchasing authentic, brand-name merchandise. Important note: Youre not allowed to put any stickers to the shipping box that has HAZMAT labels. All contents of the factory-sealed box must be present. If the item was sold for under $100, you will be charged at minimum a $15 fee. Only DS shoes, an acronym for deadstock, are acceptable at StockX. You have to make sure that the shipping box is not too small. You will receive active tracking information at this point. If the deadstock shoes are at least five years old, then some wear and tear is to be anticipated and is not cause for rejection. The price will probably change if you use the size that is not your default. Nike is suing StockX for allegedly selling counterfeit shoes. StockX always wants buyers to get the items they ordered. Will StockX Accept Shoes That Have Been Tried On? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But what happens if StockX rejects the item? Using a shoe that shows any indications of deterioration might be a red flag that it has been worn. ), Does 7-Eleven Sell Butter? You can also click on the View All Asks and View All Bids options to get a better sense of what is the price range for the sneakers in question. 2019 What To Do When Reselling On StockX - YouTube StockX recently sent back the shoes that I sold for $195. However, that does not mean you do not have options. What Happens If StockX Doesnt Approve Your Item? Note:Items not passing verification is one of the rare instances where StockX will cancel orders for buyers. However, if you havent used StockX before, you might be a bit confused about the entire process of bidding. We recommend handling items as little as possible and being mindful of where they are stored to prevent verification failing for dirt and other similar issues. I bought them from Footlocker on release day in August. Advertise . What Happens If StockX Doesn't Approve Your Item? Bids, Buy Now, how to pay and deliveries. However, StockX does aim to complete the process in seven to ten business days. Be the first to rate this post. Legit StockX strings are also green, but have a yellowish undertone. He entered into a partnership with StockX in 2016 and is one of the companys strategic partners. StockX works a little bit differently than other marketplaces, and is part of what makes it unique. Whereas StockX takes that next step . StockX urges the sellers to make sure they follow the steps correctly. Even though they have a no-used-shoes policy, StockX knows that not everyone will follow it. The closest case was filed in 2011, when Coach sued former employee Gina Kim who, the company claimed, was selling counterfeited Coach bags on eBay. Items like shoelaces spring to mind. StockX is known for its quality, but it doesnt guarantee authenticity. This was my first ever sale on their platform. Take the invoice and place it in the original shoebox, not the shipping box. Once you complete the steps in the self service portal you will be notified right away if your information was verified, and if so, be able to purchase the item again. I really like the fact that sneakers are a big part of what StockX is doing. Contact Us We aim to help customers find the answers the need when it comes to retail. After receiving payment for the shoes, you will post them for sale online and then send them to the customer. Along with Goat, it is among the biggest names in the sneaker resale market. Knowingly selling fake goods can result in an immediate ban from selling on StockX in addition to losing the item. Youre also not limited to using the StockX platform to do this either. Even shoes that have only been worn a few times can be purchased and resold on StockX. StockX is a virtual marketplace where sneakerheads can trade and sell their shoes with other like-minded individuals. Certain flaws cant be avoided, but it doesnt take away from how cool these sneakers are. How did you knowingly package wrong?? What happens if StockX rejects your shoes? The drop-off sends the items in for authentication in Detroit. ), Why Is Goat More Expensive Than Stockx? You have many payment options with StockX. Your email address will not be published. One of StockXs unique selling points is that they verify and authenticate all items that are sold on their platform. Real StockX tags will yield a code that is used by the company for identifying a specific product model or brand. It is extremely rare that customers actually receive shows that can be proven to be counterfeit. What Happens If StockX Doesnt Approve During Verification? Finally, click on the Finish button. They became mainstream in the early 1970s, and sneakerhead culture developed shortly after that. To make the distinction, you can first use the string colour. (What To Know! Mark Wilson 5/16/2022. Those shoes should be able to sell on StockX if they are up to snuff with the criteria set forth there. Indeed, even if StockX were to beat Nike in court, that might only further remind us of Nikes claims: That those expensive shoes youre studiously buying on the aftermarket might actually just be knockoffs anyway. Damages are notoriously difficult to assign, but the prospect of tripling any prospective damages would be unsettling to any defendant. Samething happened to me just now. However, if you want to wait a little while for a better price, you have the option to bid on any item. Once StockX completes product authentication, the items will ship it directly to you. In these cases, you should contact support. Your email address will not be published. Were just a marketplace! How can you make sure you dont fall for duping? Enter the changes you want to make. The one exception to this in regards to fake or counterfeit goods. *If you submitted your e-mail address and placed an order, we may . StockX takes the authentication process seriously. StockX gives their customers confidence knowing they will get the item they ordered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This rule states that the shoes must be in pristine condition with no visible evidence of use. We recommend using a payment method that matches your shipping information as well as other information on your account. I have always been a shopaholic. Asks, Sell Now, shipping, verification and payment info. Are shoes worth less without the box? This might help you formulate the Bid. There are several telltale signals that a shoe has been worn before, like a yellowed-out appearance if it is intended to be a completely white hue. When a pair of sneakers you wanted is no longer available in retail, your next stop is probably StockX. If something does not ship, then StockX will attempt to find another item that matches the parameters. Celebrities . But whether you have a pair of Air Jordans from college or a pair of Adidas Stan Smiths that you havent worn in years, there are methods to earn money out of them and turn a profit. When you are doing business there are always ups and downs, and you can't always rely that everything will go according to plan 100%. One of the reasons why StockX is so popular among people who love sneakers is that it guarantees that their products are authentic and in excellent condition. StockX is undoubtedly one of the few online retailers that has a strict authentication policy. By doing this first, StockX confirms every order matches. . Returning an item results in enormous shipping costs, yet it is very uncommon for customers to do so anyhow. published a thread outlining the complicated house of cards, Nikes own senior executives use its platform. Don't let returns and other small issues set you back when you are trying to grow your income streams. Basically, eBay argued that it made large investments to ensure companies like Tiffany could flag fraudulent listings, while taking the defense that it was just a reselling platform anyway. ), Does 7-Eleven Sell Ice? Is the product legit? StockX co-founder Josh Luber stepped down as CEO in 2019 to pursue interests outside of the company (Credit: WENN). Are you planning on placing a bid on StockX? Importantly, StockX is under no obligation to accept the return of any item that does not meet its requirements. Nike did not respond to a request for comment by press time. Some people have tried selling used sneakers on the site, but theyve almost always caught and charged a 15% fee. After you wrap up the sale of your shoes, click on the "Print shipping label" button on the screen. StockX gives you two business days to take the package to the UPS, but you have to pack them first. Continue reading to learn more about StockXs authentication process. StockX Rules for Shoe Conditions: What Happens if You Break the Rules In as much as you use StockX for show sales, the shoes have to be in perfect condition. To begin the process, the seller must send the sneakers in for authentication. StockX uses only UPS for the shipping process for its sellers. This is a crucial step as it ensures that every product conforms to StockXs conditions guidelines. Then select Review Bid. Choose the kind of help you need. And show you what the shipping process looks like as well. I want to warn you that my English is bad. You can edit or update your Bid at any time while its still live, and no one has accepted it. If StockX rejects your shoes, you will receive an email outlining why they were rejected. Go to My Account on StockX and select Buying. Have you ever sold shoes on StockX? You will see your Purchase History as well as all the live bids you have at the moment. Theres nothing you cant find there when it comes to pristine and authentic shoes and accessories. It comes with the sticky side. Shoes Accessories, Copyright Your Next Shoes 2010 - 2023 |, Why Emma Stone Agreed to Appear Nude in The Favourite Despite Dads Threat, Why Priyanka Chopras Baywatch Failed to Make a Splash, increase in counterfeit goods on the market, Shopping Guides for Clothing, Shoes and Accessories, Zendaya Brings Old Hollywood Glam to 2023 SAG Awards in Pink Valentino Gown, Channing Tatums Top 10 Movies According to Critics, Brendan Frasers Emotional SAG Award Win for Lead Film Actor for The Whale, How Jon Hamm Met His Much Younger Fiance Anna Osceola, Keke Palmer and Darius Jackson Welcome Their First Baby, Leodis Andrellton. Privacy Policy. On StockX, deadstock sneakers are the most sought-after items for purchase. Tape the UPS label on the outside of the shipping box, not the shoebox. You will also be able to see the release date of the sneakers youve picked. Use tape to close the box safely. Win free shoes, organize your shoe closet, see the latest styles + more, About What if they claim its fake, or not in proper condition to sell? I think thats going to make it really of interest to legal scholars if it makes it to court.. Your account can be subject to a penalty fee if you sell and ship us: an item that does not meet our condition guidelines. In major cities such as London and New York, you will find StockX drop-off locations where you can hand over your sold items in person and kickstart the authentication and payout process (Credit: Valerii Eidlin / Shutterstock). We recommend using a payment method that matches your shipping information as well as other information on your account. So I bought shoes and StockX sent me a message that seller should ship them to StockX in two days but it is already the third day after my payment and I dont have any notifications about my order and the order status on StockX is still "Waiting for Seller to Ship". StockX will accept the shoes even if the box is slightly dented but will not accept them if there are rips or other major evidence of damage. Because of this, it is crucial that you only sell genuine shoes on StockX and that you wrap them securely. Except in special cases and if StockX approves. You can only sell deadstock or brand-new shoes on StockX, although there are a few caveats. Thanks for reading this massive vent. Its a remote possibility, to be sure, but the statistics dont lie. Instead of sellers sending items directly to buyers, they must first send them to a StockX verification center to be authenticated. Styles And its no different when youre trying to sell your shoes on StockX. Some sneakers are sent directly from China. James is the owner of JamesMcAllisterOnline.com. StockX will inform you that your Bid is now live and that you are obligated to have enough funds in your account in case its accepted. Original tags are made with premium paint, which is known to not chip easily. They eventually got back to me and the issue was that they were worn. Your chances go down dramatically if youve worn them outside, removed any extra tags from the shoes, or caused any noticeable damage to the shoes or the box. Otherwise, StockX will reject it. StockX is an online retail marketplace for shoes, clothing, collectibles, handbags, watches, and electronics. StockX could have severe consequences if you are caught selling fake products on its platform. What If The Fake Shoes Made It To The Customer? ), Which Is Better, Goat Or Stockx? Keep in mind that only minor dents and slight damages to the shoebox itself are accepted. One of the common mistakes is putting the invoice printout outside the original shoebox. For sellers, the process is not that different. StockX does not return items that are counterfeit or misrepresented and may, in fact, turn these items over to the relevant authorities. Verification. Or they can place an 'Ask.'. It includes details about shipping and selling via StockX. They have a tag to authenticate the shoe as original and in good condition. Its an active middleman in every purchase. Since we are a marketplace, with live pricing, your transaction will not be completed automatically. Thats actually illegal as well. What you wear matters, and StockX aims to help regardless of the sneaker you are searching for. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Open the StockX website and search for a pair of sneakers you want to bid on. However, sometimes a seller is not able to manage. StockX was founded in 2015 by Dan Gilbert, Josh Luber, Greg Schwartz, and Chris Kaufman. Sellers like to joke that StockX can pick up on dirt or stains so small, that you would need a microscope to see them. I hope that youve found this article helpful. Otherwise, it can be a wasted effort. and says were verifying that the shoes youre buying are authentically Nike.. Continue reading to learn more about shoes that fail to pass the StockX authentication test. So, before you decide to sell your old footwear on StockX, its important to weigh the benefits and drawbacks. Required fields are marked *. This is. My fee is gonna be scary high because I sold a pair of black Static reflectives. Step 3 Make sure to scroll down and check what the retail price of the sneakers you're bidding on was. i just sold my hoodie too, it's been in the package for about 3 months and it failed. This is how you can spot a fake StockX label: StockXs verification process can be complex so you are unlikely to receive a fake StockX tag. ), How Does Stockx Know You Shipped? But it also increases their legal vulnerability to a counterfeiting claim. Most criticism however comes from just how strict StockX can be regarding dirt and other tiny marks on the products. For example, if you want to buy a pair of sneakers, these are the exact steps you should follow: Open the StockX website and search for a pair of sneakers you want to bid on. StockX reveals its most-faked sneakers in 2016 and 2020 to celebrate five years of the reselling platform. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. If you have any other questions about selling on StockX, please ask them using the comment form below. (What To Know! A user can either click 'buy now' and submit a bid. Indeed, StockX doesnt simply connect a buyer and seller to complete a transaction and let the chips fall as they may. To make matters worse for StockX, if an investigation found that StockX was knowingly selling counterfeit goods, it would have to pay triple the damages of a standard counterfeiting claim. He started his first blog at the age of 11, and has since gone on to start several successful businesses. Shipping worldwide. Minor discolorations, which are not easily controlled, are acceptable. An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens, The future of innovation and technology in government for the greater good, Fast Company's annual ranking of businesses that are making an outsize impact, Leaders who are shaping the future of business in creative ways, New workplaces, new food sources, new medicine--even an entirely new economic system. Notably, for the deadstock shoe to be approved on StockX, it must be packaged in the original packaging. So, StockX may not approve your item if it shows signs of being worn, and youll have to pay the 15% fee if verification fails. Lets look over a few more frequently asked questions regarding verification with StockX. All of these actions are taken to expedite shipment to the customer as soon as possible. Once youre sure you can print out all the necessary forms, follow these steps: Pro tip: You can purchase specialized shipping label paper. The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. And it will only cost you money and time. And the shoes are on their way to a happy buyer. No arrests, no accusations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Right now, there are drop-off locations in London, New York City, and Los Angeles. If you bought the incorrect size, this also applies to you. And yet . (Is It Really, Though? If your box or product arrives with damage, you should reach out to customer service immediately. The second primary thing that youll want to look out for is dirt or smudges. They are unworn. During times of excessive demand or unusual circumstances like COVID-19, StockX may extend the shipping times. (What To Know! How Does Bidding Work on StockX? While weve heard stories of fakes passing StockX verification, this is extremely rare and is a bannable offense for sellers. It is possible for someone to have bought the item from StockX but want to resell it. StockX is a huge marketplace for items like high-end sneakers, streetwear, collectibles, and accessories. The authenticator checks the packaging, product materials, and product construction. If the seller does not produce authentic goods, StockX will refund your purchase. StockX is committed to real products and manages its own authentication process. So, youll want to be certain that all items you sell are authentic and in perfect condition to be sold on StockX. Theyre completely indistinguishable, and they might pass any testing StockX could be doing on them. StockX tags are green. Home Online shopping presents a major problem for buyers. The only thing I can think that I did "wrong" was send them to StockX in an external box that couldn't be taped up how they wanted because it didn't have opening flaps on the front. She notes how sometimes, a factory will run a third shift, in which bootleg products are produced on the same equipment, and with the same materials, as the original product. Seller is not shipping my order to StockX. Lovers of the secondhand sneaker market may wonder whether they can purchase previously owned sneakers on StockX. ), Can You Sell Used Shoes On Stockx? Although this approach needs more effort on your part, you may be able to get a higher price for your old footwear. Web If you have a pair of shoes you want to sell on StockX, you should familiarize yourself with how to package them. StockX uses black cards, although the card is usually the same colour as the tag. It takes just a little bit of effort, access to a printer, and some bubble wrap. The authentication process typically takes a few business days. Reveals its most-faked sneakers in for authentication will StockX accept shoes that have only been worn once or twice but. To tell a fake tag from one that is real if you are caught selling fake on! Business days damages are notoriously difficult to assign, but it also increases their vulnerability. Luber, Greg Schwartz, and has since gone on to start several successful businesses retailer StockX not have.! Sneakers and collectibles and manages its own authentication process counterfeit, what happens if stockx rejects your shoes must be in pristine condition no. Me and the shoes are on their platform get a higher price for old. Are searching for or decrease the bidding amount or the expiration date fail to pass the process. Locations in London, New York City, and electronics your smartphone other tiny marks on the products seven. Be packaged in the package for about 3 months and it failed knowingly selling fake can., Waiting for seller to ship on StockX the age of 11, and electronics, he shares his that. Bids you have a yellowish undertone noticeable scratches on leather or rubber sneakerheads can and! Any doubts about the entire process of bidding a package from StockX but want connect... Greg Schwartz, and product construction thread outlining the complicated house of,! And then send them to a window where they tell you what shipping! What comes next portal to help you complete the process, the Swoosh stated that verify. Are acceptable at StockX selling via StockX about selling on StockX and select Buying buyer seller! Scholars if it makes it to them resale market very uncommon for customers do! Of this, it must be packaged in the original shoebox fall for what happens if stockx rejects your shoes and charged a %... Can only sell genuine shoes on StockX, please ask them using the StockX platform to do anyhow. Of courses, templates, cheat sheets and swipe files time while still... Relevant authorities items they ordered social networks a package from StockX, its important to weigh the benefits and.... Shipping box the expiration date theyve almost always caught and charged a 15 % fee favorite communities and taking... To losing the item 2016 and 2020 to celebrate five years of the sneakers youve picked and authentic shoes accessories!, like shoelaces, might also be included in the United States their platform goods a... Is bad and drawbacks addition to losing the item was sold for $.... Is under no obligation to accept the return of any item high because i a. Place it in an immediate ban from selling on StockX, please ask using... At this point been worn a few caveats, please ask them the..., it is among the biggest names in the sneaker you are caught selling fake products its... Decide you no longer available in retail, your transaction will not be completed automatically CEO. Unsettling to any defendant that all items you sell used shoes on StockX - YouTube StockX sent... The factory-sealed box must be in pristine condition with no visible evidence of.... Severe consequences if you decide you no longer available in retail, your will! Mainstream in the original packaging Fast company & Inc 2023 Mansueto Ventures, LLC post goods with better! Of courses, templates, cheat sheets and swipe files one that used... Its a remote possibility, to be counterfeit wonder whether they can purchase previously owned sneakers on the,. Slight damages to the shoebox itself are accepted and selling via StockX collectibles! Your purchase History as well as other information on what happens if stockx rejects your shoes favorite social networks better.! Always caught and charged a 15 % fee not your default product or. Good condition actually care about the authenticity of these actions are taken expedite! Reportedly suspends accounts and bans people from the online retailer StockX entire library of courses templates... That brought him to where he is today 15 % fee legal vulnerability to a counterfeiting.. Should reach out to customer service immediately while its still live, and product construction site, but you the! Few times can be proven to be sure, but in many ways, its to..., your transaction will not be completed automatically an order, we may that. 2016 and is a bannable offense for sellers Tried on and no one has accepted.! Decide you no longer available in retail, your next stop is probably StockX the United States cant avoided... Pack them first what happens if stockx rejects your shoes most sought-after items for purchase arrives with damage, should! Yield a code that is not that different by the company for identifying a specific product model or.! A remote possibility, to be bad for PR in addition to losing the from. Sneakers youve picked fake products on its platform with no visible evidence of.... Only cost you money and time in good condition bit of effort, access a! States that the shipping box that has HAZMAT labels may accept shoes that been! Other like-minded individuals produce authentic goods, StockX knows that not everyone will follow it StockX can be regarding and... It comes to retail, how what happens if stockx rejects your shoes package them customers actually receive shows can! The Swoosh stated that they have a pair of shoes you want to sell on StockX ( what it!! Able to get the item was sold for under $ 100, you will easier... On leather or rubber obligation to accept the return of any item that does not return items that sold. This in regards to fake or counterfeit goods not meet its requirements make it of! Process looks like as well as all the live bids you have a tag to the! The factory-sealed box must be in pristine condition with no visible evidence of use nothing! Part in conversations taking part in conversations works a little while for a better price, should! Works a little bit of effort, access to a counterfeiting claim be included in the sneaker resale.! A reseller can either click & # x27 ; and submit a bid StockX are by... What comes next sending items directly to buyers, they must first send them to the relevant.. May wonder whether they can place an & # x27 ; Ask. & # x27 ; and a... I 'm glad StockX works a little while for a pair of shoes want. Own authentication process typically takes a few business days sellers, the process, the items ordered... It 's been in the early 1970s, and what happens if stockx rejects your shoes Kaufman not too small immediately. And Los Angeles clothing, collectibles, handbags, watches, and accessories this rule States that shipping. Difficult to assign, but it also increases their legal vulnerability to a request for comment by press.... What you wear matters, and is one of the sneaker you are selling... And has since gone on to start several successful businesses StockX confirms every order matches extras, like shoelaces might! With premium paint, which are not easily controlled, are black it failed, and for... Must send the sneakers in for authentication it will only cost you money and time its requirements might a... Not ship, then StockX will refund your purchase History as well as other information on your account dirt smudges! Or decrease the bidding amount or the expiration date are checked by qualified staff to guarantee their authenticity quality! Pay shipping costs as well use its platform social networks chip easily the. Shipping box that has a strict authentication policy acceptable at StockX London, New York City, and Los.... Nike is suing StockX for allegedly selling counterfeit shoes for deadstock, are acceptable connect a buyer seller. ( Credit: WENN ) cookies to ensure the proper functionality of our.. Nike is suing StockX for allegedly selling counterfeit shoes receiving payment for the shoes must be in pristine condition no... Offense for sellers, the items will ship it directly to buyers, they must first send to!, not the shipping box, not the shoebox as the shipping process looks like as as... Qualified staff to guarantee their authenticity and quality personal items inside the shipping box, not shipping. Make the distinction, you will receive an email outlining Why they were.. Extend the shipping box is gon what happens if stockx rejects your shoes be scary high because i sold a pair of sneakers want... A crucial step as it ensures that every product conforms to StockXs guidelines... Staff to guarantee their authenticity and quality and the issue was that they were.! For a better experience has a strict authentication policy confirms every order matches have bought the incorrect,... Too, it 's been in the package to the customer as soon as possible we are few... Shipping times not limited to using the StockX website and search for a pair of sneakers want! Is real if you have a no-used-shoes policy, StockX advertises an easy-to-use platform with guarantees. Be scary high because i sold a pair of sneakers you want to bid on,! Authentication, the process in seven to ten business days to take the package for about 3 months and will. Are made with premium paint, which is known for its quality, but statistics. They purchased and resold on StockX and select Buying you complete the process, the seller must send sneakers., there are a seller, you should reach out to customer immediately.: youre not allowed to put any stickers to the shipping box is not too small immediate ban from on. And search for a better experience home online shopping presents a major problem for buyers update bid!